09 Jan 2025

09 Jan 2025

09 Jan 2025

Privacy Policy

Mailsure Privacy Policy

This Privacy Policy describes how Mailsure ("we," "us," or "our") collects, uses, shares, and protects your information when you access and use our website, products, and services (collectively, the "Services"). By using our Services, you signify your understanding and express consent to the practices described in this Policy. Your continued use of the Services after any updates to this Policy constitutes your acceptance of those changes.

1. Information We Collect

We collect information that allows us to provide, maintain, and enhance our Services, and to operate our business effectively. This includes:

  • Information You Provide Directly: When you create an account, purchase Services, contact customer support, or interact with us, you may provide personal details such as your name, email address, password, company name, payment information (e.g., credit card details), and any other information you choose to share.

  • Information Collected Automatically: As you interact with our Services, we automatically collect certain data, which may include:

    • Device and Usage Information: Your IP address, browser type, operating system, unique device identifiers, referring URLs, pages viewed, time spent on pages, and other usage patterns.

    • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information, understand how you use our Services, personalize your experience, and deliver relevant advertising. You may manage your cookie preferences through your browser settings.

  • Information from Third Parties: We may obtain information about you from third-party sources, including payment processors, analytics providers, business partners, and publicly available sources, to supplement the data we collect directly and automatically.

2. How We Use Your Information

We utilize the information we collect for various legitimate business purposes, including to:

  • Provide, operate, maintain, and improve our Services.

  • Process your transactions and manage your subscriptions.

  • Communicate with you, including sending service announcements, updates, security alerts, and promotional messages.

  • Personalize and enhance your experience on our Services.

  • Monitor and analyze trends, usage, and activities in connection with our Services.

  • Develop new products, services, features, and functionality.

  • Detect, investigate, and prevent fraudulent, unauthorized, or illegal activities.

  • Comply with legal obligations, enforce our Terms of Use, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

  • For any other purpose with your consent.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., payment processing, data hosting, analytics, customer support, marketing assistance). These service providers are granted access to your information only as necessary to perform their functions and are contractually obligated to protect it.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

  • Legal Requirements and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend the rights or property of Mailsure; (c) act in urgent circumstances to protect the personal safety of users of the Services or the public; or (d) protect against legal liability.

  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

  • Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including research, analytics, and marketing.

4. Data Security

We implement commercially reasonable technical and organizational measures designed to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for safeguarding your account credentials.

5. Your Choices and Rights

You have certain rights regarding your personal information, subject to applicable law and our legitimate business needs:

  • Access and Correction: You may request access to, or correction of, inaccuracies in your personal information.

  • Deletion: You may request the deletion of your personal information, subject to certain exceptions where we are required to retain data by law or for legitimate business purposes.

  • Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly at info@mailsureservices.ai (assuming a new email for Mailsure). Even if you opt out of marketing communications, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

  • Cookie Preferences: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please be aware that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

6. International Data Transfers

Your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal information for the purposes set out in this Policy, we will delete or anonymize it in accordance with applicable laws.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through prominent notices on our Services prior to the change becoming effective. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[SUPPORT EMAIL]